Privacy Policy

At Revive Preloved (“we”, “our”, “us”), we are committed to protecting your privacy and handling your personal information responsibly and in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

WHAT PERSONAL INFORMATION WE COLLECT

We may collect the following personal information:

• Your name and contact details (email, phone number, postal address)
• Payment and billing information (processed via secure third-party providers)
• Information provided during purchases, bookings, or consignment sales
• Social media handles (if you interact with us on Instagram or other platforms)
• Device and browsing data when you use our website
• Any other information you voluntarily provide to us

HOW WE COLLECT YOUR INFORMATION

We collect your information in several ways, including when you:

• Purchase items in-store
• Make a rack rental or consignment booking
• Contact us via phone, email, our website, or social media
• Sign up for our newsletter or promotions
• Browse our website (via cookies and tracking tools)

WHY WE COLLECT YOUR INFORMATION

We use your information to:

• Process purchases, returns, and bookings
• Communicate with you about your order, account, or enquiry
• Manage your rack rental or consignment items
• Improve our store experience, website, and marketing efforts
• Send updates, promotions, and product announcements (you can unsubscribe anytime)
• Meet legal and regulatory obligations

SHARING YOUR INFORMATION

We do not sell your information. We may share your personal data with trusted third parties when necessary to:

• Process payments (e.g., Stripe, PayPal, Afterpay)
• Deliver items (e.g., Australia Post or couriers)
• Host and manage our website and email systems
• These third parties are required to protect your personal data under Australian law and/or applicable data protection laws.

HOW WE STORE & COLLECT YOUR INFORMATION

We store your personal information securely using password-protected systems and reputable platforms. We take reasonable steps to protect it from misuse, interference, loss, unauthorised access, or disclosure.

ACCESSING &  UPDATING YOUR INFORMATION

You may request access to the personal information we hold about you or ask for corrections if it’s inaccurate. Please contact us via email or phone and we’ll respond within a reasonable time.

COOKIES & ONLINE TRACKING

Our website uses cookies and tracking tools (like Google Analytics) to understand visitor behaviour, improve your browsing experience, and deliver relevant content or ads. You can disable cookies through your browser settings if preferred.

THIRD-PARTY LINKS

Our site or social media may contain links to third-party websites. We’re not responsible for the privacy practices of those sites and encourage you to read their policies.

CHANGES TO THIS POLICY

We may update this Privacy Policy as needed. The latest version will always be available on our website with the effective date noted above.

CONTACT US

If you have questions or concerns about this policy or your personal information, please contact us:

Email: hello@revivepreloved.com.au
Address: 2/127 Shannon Ave, Manifold Heights, 3218 Victoria Australia